Emerald Heights is operated by The Eastside Retirement Association, a not-for-profit corporation founded in 1979 and governed by a volunteer board of directors composed of highly qualified and experienced individuals.

Several members of the founding board moved to Emerald Heights when it opened its doors more than 10 years later; many still reside here today.

Today, three board positions are reserved for residents, ensuring that those living in the community will always have a voice in its governance.