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Meet Sue Rowell: Emerald Heights’s New Director of Marketing and Sales

January 31, 2024

Sue Rowell, the new director of marketing and sales at Emerald Heights, discovered her passion for senior living at a young age. Her mother worked as a cook for Redmond Retirement Manor. During high school, Sue’s mother helped her get her first job working as a night aide for the same organization.

Sue soon found she not only was great at her job, but she connected with residents so easily, it was no surprise she found a love for working in senior living. From that moment on, Sue never looked back.

Thirty years later, Sue finds herself at Emerald Heights. As the new director of sales and marketing, Sue will oversee all marketing, sales, public relations efforts, and educate Redmond seniors on all that Emerald Heights has to offer, including the amenities and benefits. She strives to make sure all current and future residents feel welcome and comfortable during their exciting time of moving.

Sue is a Certified Senior Advisor and obtained her B.S. in gerontology from Central Washington University and her M.S. in counseling psychology from the University of West Alabama.

Since starting at Emerald Heights in December, Sue’s favorite part of the job is working with residents and listening to all of their stories. Sue is also proud to work for a community that increases residents’ socialization, mood, physical and mental ability, nutrition and so much more!

When not working with the amazing residents of Emerald Heights, Sue can be found hiking in the beautiful Pacific Northwest, reading, and singing with the Mill Creek Chorale. She has a passion for writing and is secretly good at hula hooping.

Sue loves spending time with her two sons who both served in the Navy. They now reside in Iowa and Tennessee, and she could not be prouder of her boys. Sue is thankful her sister lives close by so she can spend her free time with family.

Sue is a third-generation Seattleite. Her parents moved to Redmond when there was only one stop light in town. She is now excited to be back in the community where she spent her first twenty years of life!

Sue graduated from Redmond High School and has been involved in the Seattle Junior Symphony, UW Orchestra and UW marching band. She even sang at Benaroya Hall, Carnegie Hall and Notre Dame!

Sue is a one-of-a-kind person and such a wonderful addition to the Emerald Heights community. Her love for residents and passion for senior living make this position more than just a job in her eyes. Welcome, Sue!