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Recent News:LeadingAge | Providers Cope With Workforce Challenges

April 5, 2020

The Challenge: Recruiting, training, and maintaining a quality workforce is exceptionally hard during the coronavirus crisis. Workers—especially frontline caregivers—are working long hours and maintaining stringent health safety processes. They are also struggling with personal issues—childcare, family demands, and concerns about their own health—that the crisis creates.

Employers are also managing employees who must be reassigned to new jobs for the duration of the crisis and/or may be working at home for the first time. Employers must support employees and find ways to make their jobs—and often their personal challenges—easier.

Member Story #7: Appreciation Pay to Boost Staff Income, Plus Additional Sick Time
Emerald Communities, Redmond, WA, is giving a $5-per-hour appreciation pay bonus to the majority of the 400-plus employees at its 2 communities, Emerald Heights and Heron’s Key, during the COVID-19 pandemic. The additional pay represents an increase of 10-30% for most employees.

All employees will also receive an additional 80 hours of sick time if they receive a positive diagnosis of COVID-19 or need to be quarantined at home. This benefit will allow employees to stay at home during recovery without using their available PTO balance. The new benefits are retroactive to March 8, 2020, and will be in effect indefinitely.

Lisa Hardy, Emerald Communities president/CEO, says the organization’s COVID-19 Emergency Fund was created specifically for employee support.


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