Coronavirus Updates

February 8, 2021:  For Emerald Heights, providing the best possible care, and protecting the health and wellness of residents and employees is of highest priority.  We are continuing to monitor the COVID-19 situation very closely to ensure we are taking all appropriate measures to protect our community and are working closely with the Washington Department of Health and Centers for Disease Control (CDC).

We are pleased to report that the outbreak of COVID-19 in Corwin Center that began in mid-December is over; there have  been no new resident or staff cases indicated in test results in the past three weeks.


 At this time, there are no known positive or presumed positive COVID-19 cases at Emerald Heights.


Washington has chosen the Pfizer-Biontech vaccine for long-term care communities, and has assigned our distribution and administration to our pharmacy provider Omnicare/CVS .  The vaccine is a two shot process with shots to be given 17-21 days apart.  Two vaccination clinics have been completed for residents and staff in the Corwin Center, with additional staff and a limited number of IL residents also participating in the 2ndclinic. A third clinic is scheduled for Wednesday, February 10th, and we are thrilled to report that after weeks of unrelenting advocacy, CVS has agreed to include Independent Living residents in that clinic.  A fourth and final clinic is also scheduled for March 3rd.

With all residents in Corwin Center now COVID-free, window visits for skilled nursing have resumed.  Please contact Alexandra Clark at the email below to schedule. Group dining and other Phase 2  LTC Re-opening Guidance restrictions remain in effect at this time.

Acting upon the guidance of, and in consultation with the CDC and the Department of Health, in conjunction with the Governor’s emergency proclamations, CMS’s Preventing the Spread of COVID-19 in Retirement Communities and Independent Living Facilities (Interim Guidance), and CMS’s Guidance for Infection Control and Prevention of Coronavirus Disease 2019 (COVID-19) in Nursing Homes, the following practices are in place to help prevent the spread of this virus:

  • Only pre-scheduledvisitors are allowed on campus at this time for visits with independent living, assisted living and memory care; those visits are restricted to outdoor visits only, in designated locations throughout campus.  If you are interested in a virtual or window visit with your loved one in assisted living and memory care please contact Alexandra Clark at for available times.  For independent living, please contact Pat Kivela at  Please note that outside visits are restricted to no more than two, age 12+, non-resident guests.
  • Family and friends may deliver items for residents between the hours of 8:00 a.m. – 6:00 p.m. for staff to deliver to individual residents.
  • Emerald Heights is monitoring the Governors’ new “Healthy Washington – Roadmap to Recovery” ( a  2- phase plan to re-open businesses and services; however, while the Governor’s plan is broad and addresses a number of industry sectors, it is not specific to Senior Living.  Emerald Heights has followed the guidance of local health jurisdictions, the CDC, the Centers for Medicare and Medicaid, and Governor Inslee’s directives as we began to implement a cautious, phased re-opening plan for re-introduction of services on campus.  Our defined region (King, Pierce and Snohomish counties) is in Phase 2 of the “Healthy Washington” plan with the limitations to services noted below continuing to be in effect.
  • Corwin Center skilled nursing, assisted living, and memory care are in Phase 1 of the Governor’s LTC phased reopening plan.
  • Outdoor fitness, gatherings and amenities (putting green, croquet court, lawn bowling and garden plots) are limited to 5 or fewer residents. Non-resident guests visiting in outdoor spaces are limited to two, age 12+, persons.  Residents continue to participate in other programs and events spanning the 7-elements of Wellness through creative on-line videos, webinars and virtual meetings.
  • The Arts and Crafts Room, and Library are open with a maximum of 3 residents socially distanced; Emerald Market is limited to two shoppers at a time; the Coffee Shop and Marketplace are limited to two customers distanced 6’ apartment (other patrons may also wait in line distanced 6’ apart with the line extending  into the hallway) .
  • Transportation for grocery and other shopping remains suspended; residents are encouraged to order groceries online for delivery, or pick-up and delivery by Emerald Heights’ staff.
  • Transportation to individual medical appointments is limited to medically necessary office visits; residents are greatly encouraged to use telehealth options with their medical providers.
  • Dining rooms throughout campus are also closed; all meals are being delivered or provided by carry-out.
  • Elements Day Spa has re-opened with limited services and may serve at 25% capacity at a time.
  • The fitness center is available to one household at a time, for a 30 minute session, by appointment only.
  • The swimming pool remains open with a limit of 7 persons maximum for aqua aerobics classes, and a 3 person maximum for free swim hours.
  • Increased frequency of disinfection of high-touch surfaces in common areas and in the health center continues.
  • All employees, residents, vendors, and pre-approved visitors are being screened with Washington Department of Health recommended health questions at the front entry.
    • All employees, vendors, and pre-approved visitors who do not pass the screening questions are not being allowed on campus.
    • Every person arriving on campus is required to have their temperature taken upon arrival.Should a fever be exhibited they will be asked to leave campus, or to self-isolate in their home on campus.
    • All essential health care personnel working within the Corwin Center assisted living and skilled nursing are being screened for signs and symptoms and temperature taken beforeand aftertheir shifts.
  • All personnel working on campus are required to wear masks; all residents, whether they have COVID-19 symptoms or not, are requested to cover their noses and mouths when staff are in their room.
  • Per the Governor’s order, all residents are required to wear masks when out in public spaces.
  • Every resident in Corwin Center is assessed for symptoms and has their temperature checked at each staff shift change.
  • Corwin Center residents who receive, or are showing signs and symptoms of a COVID-19 diagnosis, are placed on isolation measures and treated using isolation protocols.
  • IL residents who have been diagnosed with COVID-19, or who are exhibiting any symptoms, are required to self-isolate; additional services are available to support residents in self-isolation.

As we continue efforts to contain the spread of this virus, staff and residents are asked to self-monitor their health closely.  Staff who note any flu like signs or symptoms are required to notify their supervisor immediately and will be sent home.  Both staff and residents experiencing symptoms should contact their primary health care provider, and isolate themselves immediately while they await diagnosis.

Residents and staff are urged to follow the recommendations from the Centers for Disease Control and Prevention (CDC) prevention of any viral respiratory illness, including frequent hand washing, practice of good cough etiquette, advising those exhibiting any symptoms of the virus, or in direct contact with those exhibiting symptoms (sore throat, cough, fever) to remain at home until symptom free for 72 hours.  Thank you for your support and understanding as we work diligently to ensure the safety, health and wellbeing of residents and staff.   As this is a rapidly changing situation we recommend for the most current information about COVID-19, visit the CDC, Department of Health, or King County  We have also established a COVID-19 message hotline at 425.556.8187; this hotline is monitored Monday-Friday from 8:00 am – 5 pm.  Messages left on the hotline after hours and on weekends will be picked up the next business day.